Shipping policy

Shipping Policy

Psecstore ships exclusively to addresses within the United States (excluding APO/FPO/DPO and US territories unless otherwise specified at checkout).

2.1 Processing & Transit Times

Stage	Estimated Timeframe	Description
Order Handling / Processing	1 – 2 Business Days	Verification, quality check, and packaging (Mon–Fri).
Carrier Transit Time	3 – 5 Business Days	Standard domestic delivery to your destination.
Total Estimated Delivery	6 – 8 Business Days	End-to-end timeline from placement to delivery.

• Business days exclude weekends and federal US holidays.

• Orders placed after 2:00 PM PST will begin processing on the following business day.

2.2 Shipping Rates & Carriers

• Shipping charges are calculated and displayed dynamically at checkout prior to final payment confirmation.

• Deliveries are fulfilled through reliable US carriers, including USPS, UPS, and FedEx.

2.3 Order Tracking

Once your package is picked up by the carrier, an automated confirmation email containing your tracking number and carrier tracking link will be sent to the email address provided at checkout. Please allow 24–48 hours for the carrier's scanning system to update.

2.4 Address Accuracy

Customers are responsible for providing complete and accurate shipping information. Psecstore is not liable for orders shipped to incorrectly entered addresses. If you notice an error in your shipping address, contact info@psecstore.com immediately before your order enters fulfillment.

2.5 Lost, Stolen, or Damaged Packages

• Damaged in Transit: If an item arrives visibly damaged, take clear photos of the packaging and product, retain all materials, and contact info@psecstore.com within 48 hours of delivery.

• Carrier Tracking Marked "Delivered" but Missing: Check around your delivery location and confirm with household members. If still missing, notify us within 5 calendar days so we can open a formal carrier trace.